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Frequently Asked Questions

F.A.Q.

Yes, all our refurbished iPhone are unlocked for use on all networks worldwide. Your device will work wherever you are, on the network of your preference.
No. When a battery is charged many times, it loses its efficiency. If a device’s battery is below 88% capacity, we’ll take it out, recycle it, and replace it with a brand new Apple certified battery.
A fast charger, a nylon MFi Apple Certified charging cable, an applied glass screen protector, and a 1 year repair warranty.
We offer a 1 year (or 365-day) repair warranty with every purchase. If your device malfunctions, contact us for directions on how to ship your iPhone to our repair center in France. This warranty does not act as insurance and does not cover accidental breakages like screen cracks or water damage.
Yup, we really are. We love the environment and put every effort into preserving it with both the refurbishment process and our initiatives. Check out our values page for more information.
In the unlikely event that your phone was damaged in some way during the delivery or refurbishment process, simply send it back in 7 days and we’ll issue you with a full refund or replacement.

Update Your Nunutz iPhone

Updating to the latest software will make your device run faster and smoother, and it’s also the quickest and easiest way to solve any potential performance issues

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